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At Dabbahwala.com, we strive to deliver fresh, high-quality meals directly to your doorstep on time. This Shipping Policy explains how orders are processed, shipped, and delivered. By placing an order with us, you agree to the terms outlined below.
If you have any questions regarding shipping, please contact us at [email protected].
We currently offer delivery to select locations within the United States. Please verify that we deliver to your area by entering your address at checkout or by contacting our customer service team. We are continually expanding our delivery zones, so stay tuned for updates.
Orders are delivered on specific days depending on your location and selected delivery schedule. Generally, we offer:
Same-Day Delivery: For orders placed before 10 a.m., where available.
Next-Day Delivery: For orders placed after 10 a.m., where available.
Scheduled Subscription Deliveries: For subscribers, deliveries are made on your chosen schedule (e.g., weekly, bi-weekly, or monthly).
Delivery times may vary based on your location, selected meal plan, and specific delivery schedule. We will provide an estimated delivery time at checkout.
Shipping and delivery fees are calculated based on your location and will be displayed at checkout. Subscribers to our meal plans may be eligible for discounted or free delivery, depending on the plan selected.
Orders are processed promptly to ensure meal freshness. If your order is placed after the designated cutoff time, it will be processed the following business day. Please note that holidays may affect processing times.
Please ensure the accuracy of your delivery address and provide any necessary delivery instructions at checkout. If you need to update your delivery address, please contact us as soon as possible. We cannot guarantee that address changes made after an order is placed will be reflected for that delivery.
We are not responsible for delayed or missed deliveries due to incorrect addresses or lack of delivery instructions. Additional delivery attempts may incur an extra fee.
We package meals with care to maintain freshness and quality during transit. Our packaging is designed to keep your meals fresh for a limited time after delivery. We recommend that you refrigerate your meals immediately upon receipt.
Due to the perishable nature of our products, we do not accept returns. If you are not available to receive your delivery, we will attempt to leave it at the provided address, following any specific instructions. Dabbahwala.com is not responsible for lost, stolen, or spoiled meals if you are not available to receive your order as scheduled.
We make every effort to deliver orders on time, but unforeseen circumstances such as weather, traffic, or other events may cause delays. In the event of a significant delay, we will contact you with an updated delivery time. We are not responsible for delays outside our control but will work to resolve issues as quickly as possible.
If there are any issues with the quality or freshness of your meals upon arrival, please reach out to us at [email protected] within 24 hours of receiving your delivery. We will review the situation and, where appropriate, offer a solution such as a replacement or partial credit.
If you have further questions or need assistance with your delivery, please contact our customer support team at:
Dabbahwala.com
Email: [email protected]